Instant Digital Delivery Policy
Last updated: October 1, 2026
Legal review by a qualified professional is recommended before publication.
This policy explains the difference between an order request and digital delivery.
1. Order request
An order request tells us which plan you’re interested in and about your devices. It does not mean the service has been delivered.
2. Digital delivery
Delivery happens when your request is confirmed and your setup access and instructions become available in your dashboard.
3. Confirmation
When applicable, you will receive clear confirmation when your digital setup access becomes available.
This website is operated by Veltora Cloud (veltoracloud.com). 4002 Avenue D, Austin, TX 78751, USA.
Questions about this policy? Contact us through the Contact page or your dashboard support area. Contact